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All members of the Society of the Golden Keys of Malaysia are looking forward to returning to hotels when the lockdown is lifted. As the hospitality industry bounces back, the majority of first returning guest will be leisure travellers.
These guest trust and depend on the concierge. Many have built relationships with concierges and we are eager to see them again. The value of such a rapport with guest cannot be underestimated.



We have introduced elevated hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new cleanliness & prevention standards and provides assurance that these standards have been met in our hotels. 


Name : Ibnu Amar Samsudin


Position: Assistant Concierge Manager


Hotel: Pullman Kuala Lumpur City Centre Hotel & Residence

Pullman Kuala Lumpur City Centre Hotel & Residences houses 450 contemporary rooms and suites featuring modern amenities and 157 residences designed for comfort and convenience. To whet your appetite, five restaurants and bars promise tempting cuisines, catering to every taste. The 10th floor rooftop oasis showcases relaxing garden spaces, a swimming pool, a Fitness Lounge, The Zone (kids room), Living Space (residence guest area), Poolside Bar & Grill and Vibes Spa.
Set in the heart of vibrant capital KL city centre, Pullman KLCC offers guests the best of the city's attractions, entertainment and business hub. Public transport is also easily accessible, with buses and trains right at your doorstep. Pullman KLCC is near where globetrotters want to be: a short walk from Raja Chulan Monorail station and opposite the Pavilion Kuala Lumpur luxury mall. Pullman is in bustling Bukit Bintang, the city's shopping, dining and business centre.
Located on Jalan Conlay in the city's thriving Central Business District, Pullman KLCC provides an elite address to explore the city centre. Opposite Pavilion shopping mall, within walking distance to the Petronas Twin Tower and KL Convention Centre.

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